expertSEM

This morning while reading this article, I noticed a lot of similarity to an experience I’ve had with one of my own clients in February. We started managing their account, and since they had not yet upgraded to Yahoo!’s new Panama system, we created a new account from scratch, and turned off their old Yahoo! accounts… or so we thought. After about two weeks, our client complained about the high bills he was getting from Yahoo! Looking into the account, we discovered that the old account was still online! Luckily, I had an email correspondence with our Yahoo! reps in which we discuss the account transition, and the fact that we turned the accounts off, and if they could please confirm.

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